Government, Education & Utilities

Government

With the growth of the Internet, all levels of government are looking to provide online information and services for their constituents. Applications and processes are being re-engineered to operate more efficiently and be available online for inter-departmental and constituent access.

Prolifics can help you:

• Build the IT infrastructure necessary for e-government with IBM WebSphere.
• Take your applications online.
• Make information available to your constituents.
• Publish data for higher levels of government.

With solutions for replacing paper-based forms with electronic forms processing, providing services to citizens through eGovernment Portals, and automating the E-Filing process between the IRS and state agencies, Prolifics has helped the following federal, state and city agencies to achieve their IT goals and objectives: US Department of Interior, Pennsylvania Department of Revenue, City of Los Angeles and Nassau County, New York.

Education

With growing pressures on educators to do more with less, while improving the quality of education, IT becomes a critical component. Prolifics teams with IBM to provide proven solutions that help streamline the administration of education and improve the student’s experience.

Prolifics has helped educational institutions such as Harcourt, San Francisco State University and University of North Carolina to:

• Streamline business processes through the automation of manual tasks
• Publish online services to learners for self-service capabilities
• Aid compliance with government regulations such as the No Child Left Behind Act
• Integrate existing systems
• Personalize student assessments for local school districts

Utilities

Whether to “keep the lights on” or “get a drink of water” Prolifics has helped corporations within the utilities industry such as Southside Electric Cooperative, Duke Energy and Aqua America to improve operations, reliability and customer service while facing external pressures such as rising energy costs.

Prolifics has delivered solutions to provide utility employees with accurate and consistent information, enabling them to dispatch service units more quickly and efficiently, and better serve customers. Information gathered from the field can be updated across systems in real time, eliminating the manual data-transfer processes that could impede growth and customer service.

Using SOA technology, one utility was able to implement a mobile workforce management system that lets crews track service orders, fill out time sheets, locate other co-op vehicles and review service orders, all from their trucks.

“Our SOA implementation is the single most important business improvement we have worked on in the 20 years I have been here.”
- Linda Davis, Information Systems Supervisor, Southside Electric Cooperative